Privacy Policy

ina777 ("we", "us", "our") operates the online gaming and sports betting platform accessible at ina777.click (the "Platform"). We are committed to maintaining the privacy, confidentiality, and security of all personal information entrusted to us by our users ("you", "your", "User").

This Privacy Policy describes our practices with respect to the collection, use, storage, disclosure, and protection of personal data in connection with your use of the ina777 Platform. It is intended to comply with applicable data protection principles and to provide you with clear, transparent information about how your data is handled.

By registering an account, using the Platform, or submitting any personal information to ina777, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Platform and contact us to request account closure.

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably identify a natural person, including name, identification number, contact details, IP address, financial details, and behavioural data linked to a specific individual.
• "Processing" means any operation performed on personal data, including collection, storage, use, disclosure, transfer, alteration, or deletion.
• "Controller" means ina777, the entity that determines the purposes and means of processing personal data collected through the Platform.
• "Processor" means a third party that processes personal data on behalf of ina777 under a contractual data processing agreement.
• "Consent" means a freely given, specific, informed, and unambiguous indication of agreement to the processing of personal data.
• "KYC" (Know Your Customer) means the identity and address verification procedure conducted by ina777 as required under our licensing and anti-money laundering obligations.
• "Cookies" means small text files stored on your device by our Platform to enable functionality, session management, analytics, and personalisation.

ina777 collects the following categories of personal data in connection with your registration and use of the Platform:

We do not collect sensitive personal data (such as health data, racial or ethnic origin, or religious beliefs) unless legally required and with your explicit consent.

Personal data is collected through the following channels:

• Direct submission: Information you provide when creating an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or responding to surveys.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and analytics tools when you access the Platform.
• Payment processors: Transaction confirmation data received from third-party payment providers including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX partner banks (Maybank, CIMB, Public Bank, Hong Leong Bank), and cryptocurrency network confirmations.
• Third-party verification services: Identity confirmation data received from KYC and AML screening providers used to satisfy our licensing obligations.
• Fraud and risk management services: Device fingerprinting, IP reputation, and behavioural risk scoring data received from contracted security providers.

ina777 processes personal data only where a valid legal basis exists. The primary legal bases applicable to our processing activities are:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered User — including account management, deposits, withdrawals, and access to gaming services.
• Legal obligation: Processing required to comply with applicable laws and our international gaming licence conditions — including KYC verification, AML monitoring, age enforcement, and record-keeping obligations.
• Legitimate interests: Processing conducted for fraud prevention, platform security, responsible gambling monitoring, and service improvement, where these interests do not override your fundamental privacy rights.
• Consent: Processing for marketing communications, personalised promotions, and non-essential cookies, where you have provided explicit and freely given consent. You may withdraw consent at any time without affecting prior processing.

ina777 uses the personal data we collect for the following purposes:

• To create, verify, and maintain your account on the Platform.
• To process deposits and withdrawals in MYR via your selected payment methods, including Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, and cryptocurrency channels.
• To verify your identity and age (21+) in compliance with our licensing and anti-money laundering obligations.
• To detect, investigate, and prevent fraud, money laundering, and other prohibited conduct on the Platform.
• To monitor and enforce responsible gambling limits, self-exclusion requests, and session controls.
• To provide customer support and resolve account disputes.
• To personalise your Platform experience — including game recommendations and relevant promotional offers.
• To send you transactional communications — such as deposit confirmations, withdrawal status updates, and security alerts.
• To send you marketing and promotional communications, where you have provided consent and not subsequently opted out.
• To conduct internal analytics, platform testing, and service improvement activities.
• To comply with applicable regulatory requirements, legal process, or court orders.

ina777 does not sell, rent, or commercially trade your personal data to any third party. We may share personal data with the following categories of recipients solely as necessary and under appropriate contractual protections:

• Payment service providers: Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX-connected banks (Maybank, CIMB, Public Bank, Hong Leong), and cryptocurrency network processors — solely for transaction processing purposes.
• KYC and AML screening providers: Identity verification and anti-money laundering compliance services contracted by ina777 to fulfil our licensing obligations.
• Game software providers: Licensed game studios whose software operates on the Platform, where limited game session and outcome data is processed for technical integrity and RNG certification.
• Cloud and infrastructure providers: Hosting, storage, and security infrastructure providers operating under binding data processing agreements.
• Analytics and fraud prevention services: Aggregated or pseudonymised data shared with contracted security and analytics providers for fraud detection and platform optimisation.
• Regulatory and legal authorities: Where required by our licensing conditions, applicable law, court order, or legitimate request from a competent authority — including for AML, taxation, or law enforcement purposes.

All third-party processors with access to personal data are bound by contractual obligations requiring them to process data only as instructed by ina777 and to maintain appropriate security standards.

ina777 uses cookies and similar tracking technologies to operate the Platform, maintain session continuity, prevent fraud, and improve your experience. The following categories of cookies are used:

• Strictly necessary cookies: Essential for Platform functionality, including session management, login authentication, and security tokens. These cannot be disabled without impairing the operation of the Platform.
• Performance and analytics cookies: Collect anonymised information about how Users interact with the Platform — such as pages visited, features used, and error events — to help us improve service quality.
• Functional cookies: Remember your preferences such as language settings and display options to provide a more personalised experience.
• Targeting and advertising cookies: Used only with your consent to deliver relevant promotional content based on your usage patterns. You may opt out of these cookies at any time.

You may manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect Platform functionality. For details on specific cookies used, please contact our support team.

ina777 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The general retention periods applicable to our main data categories are as follows:

• Account and identity data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Financial transaction data: Retained for a minimum of five (5) years following the date of the transaction, for tax, accounting, and AML compliance purposes.
• KYC verification documents: Retained for the duration of the account and for at least five (5) years post-closure. In the event of a suspicious activity report, relevant records may be retained for longer as required by law.
• Technical and usage data: Generally retained for up to 24 months in identifiable form, after which it may be anonymised and retained for analytical purposes without limit.
• Support communications: Retained for up to three (3) years, or longer where relevant to an active dispute or investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. We will not retain data beyond what is reasonably necessary for the stated purposes.

ina777 implements and maintains technical and organisational security measures appropriate to the nature and sensitivity of the personal data we process. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• Encrypted storage of sensitive data at rest, including KYC documents and financial records.
• Access controls limiting data access to authorised personnel on a need-to-know basis.
• Multi-factor authentication for internal system access and optional two-factor authentication for User accounts.
• Regular penetration testing and vulnerability assessments conducted by independent security firms.
• Incident response procedures for detection, investigation, and notification of personal data breaches.

Subject to applicable law and our legal obligations, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact our support team with your registered account details and the specific request:

We will respond to all data rights requests within 30 calendar days. In cases of complexity or volume, we may extend this by a further 30 days with notice to you. We will not charge a fee for reasonable requests.

The ina777 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will immediately suspend the relevant account, delete the associated data, and take appropriate action in accordance with our responsible gambling obligations.

If you believe that a minor has accessed or attempted to access the ina777 Platform, please contact our support team immediately so that we can investigate and act accordingly. Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling-related websites.

As an internationally licensed gaming platform, ina777 may process and store personal data on servers located outside Malaysia. Where personal data is transferred to jurisdictions that may not provide equivalent data protection standards to those recognised internationally, ina777 will implement appropriate safeguards — including contractual data transfer mechanisms — to ensure that such transfers comply with applicable data protection principles.

By using the Platform, you acknowledge that your personal data may be transferred to, stored in, and processed in countries outside Malaysia. We will always handle such transfers responsibly and in accordance with the terms of this Privacy Policy.

The ina777 Platform does not contain links to external third-party websites. All links within the Platform navigate exclusively between pages of ina777.click. However, payment processors and game software providers accessed through the Platform operate under their own terms and privacy policies.

When you initiate a deposit or withdrawal via a third-party payment provider such as Touch 'n Go eWallet, Boost, GrabPay, or a Maybank / CIMB / Public Bank FPX transaction, you will be subject to that provider's privacy practices for the duration of that transaction. We encourage you to review the privacy policies of any third-party services you use in connection with your ina777 account.

ina777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or Platform features. When material changes are made, we will notify registered Users by email and/or by displaying a prominent notice on the Platform at least seven (7) days prior to the changes taking effect.

The "Last Updated" date at the top of this document identifies the most recent version. Your continued use of the Platform after any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with any changes, you should cease using the Platform and contact us to request account closure and data deletion.

If you have any questions, concerns, or formal requests relating to this Privacy Policy or the processing of your personal data by ina777, please contact our Data Protection team. We aim to acknowledge all privacy-related enquiries within 48 hours and resolve them within 30 calendar days.